Shipping Policy

Last Updated: August 21, 2026

At Kova Atelier Home, we work to get your order on its way as quickly as possible. Please review our shipping policy below before placing your order.

Order Processing

Orders are processed and shipped within 3 business days of payment, excluding weekends and U.S. holidays.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping & Delivery

Kova Atelier Home currently ships within the United States only. We do not offer international shipping at this time.

Shipping rates and available delivery options are displayed at checkout.

Delivery estimates provided at checkout begin once your order has shipped and are estimates provided by the carrier. Carrier delays may occasionally occur and are outside of Kova Atelier Home’s control.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the delivery address can be changed.

Additional shipping charges resulting from an incorrect or incomplete address, refused delivery, or an unclaimed package may be the responsibility of the customer.

Tracking & Delivery

Once your order has been transferred to the shipping carrier, tracking information will be provided so you can monitor its delivery.

A package marked as delivered by the carrier will be considered delivered to the address provided with the order. If you are unable to locate a package marked as delivered, please contact the carrier and Kova Atelier Home promptly so we can assist where possible.

Lost or Damaged Packages

If your package arrives damaged, please contact us promptly and include your order number, photographs of the packaging, and photographs of the damaged merchandise.

If tracking indicates that your package may be lost in transit, please contact us so that we can work with the carrier to investigate the shipment.

Please retain all original packaging while a shipping claim is being reviewed.

Delivery Delays

Although we aim to ship all orders within our stated processing timeframe, delivery delays caused by shipping carriers, severe weather, service disruptions, or other circumstances outside of our reasonable control may occasionally occur.

We appreciate your patience in these circumstances and will assist with carrier-related issues whenever possible.

Questions?

If you have any questions regarding your shipment or delivery, please contact Kova Atelier Home through the contact information provided on our website.

Kova Atelier Home, LLC
Wyoming, United States